Start with Free Forever

The STARTER plan is completely free, and you can use it for as long as you want without paying anything. Upgrade to a paid plan only when your business outgrows the features of the STARTER plan. While it may have some limitations compared to higher-tier plans, it’s a great choice for those on a tight budget. 

Yes, we offer a 14-day free trial for all our plans. Do try out all the features without providing credit card details. It’s a great opportunity to explore the benefits and decide which plan fits you best.

When the trial ends, you can either upgrade to a paid plan or continue enjoying our free forever STARTER plan.

Chateefy does not charge you directly for messages sent via WhatsApp Cloud API.

Starting from Feb. 1st, 2022, with the Official WhatsApp Cloud API, WhatsApp Business Accounts are now subject to charges based on the conversation initiator, whether it is you as the business (business-initiated) or your customer (user-initiated).

This updated pricing structure includes free benefits such as Message Templates within the 24-hour messaging window and 1000 monthly conversations. You can find the latest price rates for each country here.

Please note that the information above applies to Chateefy’s usage of the WhatsApp Cloud API.

However, we understand that sometimes things may not work out as expected.

Once you have done that, we have a comprehensive step-by-step documentation guide to help you complete the setup process, and also help you become familiar with our platform. 

Absolutely! We provide a wealth of resources to support you in getting started and maximizing the potential of our platform. This includes comprehensive documentation, video tutorials, and webinars. We are committed to equipping you with the knowledge and tools you need for a successful experience with Chateefy.

Yes, of course! Please reach out to our support team at support@chateefy.my, and we will be happy to provide you with a tailored quotation based on your specific needs.

Every plan we offer includes both chat and email support as part of our commitment to providing excellent customer service. Additionally, our higher-tier plans go a step further by including Priority Support and Onboarding support. We are dedicated to ensuring that all our users receive the assistance they need promptly and effectively.

“1 bot” indicates that you can connect and manage 1 Facebook page, 1 WhatsApp number, 1 Instagram account, or any other supported channel. With Chateefy’s Omni-channel capability, you can utilize this 1 bot across multiple channels. This means you can build a single bot that is available on all 8 channels we currently support, including Messenger, WhatsApp, Instagram, WeChat, LINE, Viber, Google Business Messenger, and Telegram. Enjoy the flexibility of reaching your customers through various channels with just one bot.

If you need more bots, each additional bot can be added for RM100 per month. For additional members, it is RM50 per month per member. If you require extra contact capacity, every additional 1000 contacts can be obtained for RM100 per month. This way, you can expand your capabilities according to your specific needs.