You are likely encountering these challenges if you require customers to reach you via different phone numbers for sales, support, or inquiries.
Challenge #1
Missed opportunities
Incoming inquiries from customers seeking information or expressing interest in a product or service often go unanswered due to a fragmented approach involving multiple phone numbers.
Challenge #2
Inconsistent replies
Inconsistent and incomplete information received by customers, resulting from uncoordinated and unorganized responses, causes confusion and leads to poor customer satisfaction.
Challenge #3
Inefficient resource utilization
Some agents being overwhelmed with inquiries while others have less to handle, resulting in uneven workload and imbalances in resource utilization.
Challenge #4
Limited scalability & growth
The use of multiple phone numbers for customer service can impose limitations on the business’s capacity to manage higher volumes of customers, inquiries, or transactions.
Cohesiveservices for seamless success
See how our services work together smoothly to boost your business. Our approach makes reaching your goals effortless and success inevitable.
Contacts
Organize all customer contacts in one place for streamlined interactions and personalized engagement.
Agents
Optimize workforce allocation and collaboration among agents for consistent, efficient, and responsive customer support.
Conversations
Track and manage customer interactions across channels, ensuring a unified and coherent conversation history for enhanced understanding and improved service.
Channels
Centralize customers conversations, simplifying engagement and eliminate confusion caused by multiple contact points.
Lead Generation
Automate lead capture process, ensuring no potential customer falls through the cracks and maximizing sales opportunities.
Sales Generation
Engage customers proactively, guiding them through the sales journey with personalized recommendations and timely responses.
Marketing
Deliver targeted and relevant promotional messages to boost brand awareness, drive conversions, and nurture customer relationships.
Customer Service
Provide a seamless and cohesive customer experience, enhancing satisfaction, loyalty, and advocacy.
Capture leadsanywhere
Your customers can be found on any of the 16 popular channels listed below. Connect with them right now with Chateefy.
WhatsApp
Connect to the world's most popular chat app to automate conversations.
Facebook Messenger
Automate customer support and sales from Facebook Page, Messenger, comments, and ads.
Instagram
Reply anywhere automatically. DMs, comments, stories, and mentions.
Web Chat
Live Chat with your customers on your website without connecting to any social channels.
Google Business Messenger
Reach Google search & Google map traffic with Google Business Messenger chatbot.
Email
Setup your email automation in every of the channel Chateefy supports.
WeChat
Automate conversations with WeChat for your business.
Telegram
Deliver high-quality service to customers with Telegram chatbot.
Voice
Build your first IVR with Chateefy's unique voice channel.
SMS
Improve customer experience with SMS bot.
LINE
Automate conversations with Line for your business.
Slack
Automate conversations with Slack for your business.
Voice
Automate conversations with Viber for your business.
Intercom
Automate webchat with Intercom and also transfer human support to Intercom.
Jivo Chat
Automate webchat with Jivo Chat and also transfer human support to Jivo Chat.
VK
VK is the largest European social network with more than 100 million active users.
How to start using Chateefy WhatsApp Chatbot
01.
Register
Register an account and connect your WhatsApp to Chateefy
02.
Define
Define your chatbot objectives through our user-friendly guide
03.
Create
Create chatbot with our conversation flow template, test and fine tune it
04.
Deploy
Deploy your chatbot and start engaging with customers on preferred channels
Outperformyour competition today!
Win more new customers and retain them for life with Chateefy WhatsApp Chatbot!