Chatbot for Customer Service Malaysia
WhatsApp Chatbot
to Boost Your
Customer Service
- Provide instant support to customers 24/7.
- Solve customers' problems faster than your competition.
- Reduce costs while serving more customers than before.
Boost customer service.
Retain
them for life
Optimize your customer service operation with Chateefy. Empower your support team to assist customers in achieving their goals more efficiently.
Help customers
instantly 24/7
Customers hate waiting. Immediately respond to customers’ queries elevates positive customer experience.
Consistent &
accurate responses
Chateefy helps your support team provide consistent and accurate information to customers, regardless of the agent they interact with.
Serve more
customers faster
Chateefy can automatically handle multiple inquiries simultaneously allowing your support team to focus on more complex tasks.
Serve your customers
while
you're asleep
Integrate Chateefy’s chatbot for non-stop customer support, ensuring help is provided even when you’re not available.
Simplify customer
interactions
with Chateefy
and offer quick and easy interactions.
Boost your service team with Chateefy
Leave all the answering of simple questions and repetitive work to Chateefy chatbot so that your team can focus on more challenging tasks.
Boost productivity without expanding your team!
Automation
The power of automation
in customer service
of users prefer chatbots while looking for answers to simple questions.
of handling time can be reduced by implementing chatbots.
of users enjoy the speed at which chatbots respond instantly with answers.
Supercharge your support team with automation
- 14-day free trial
- No credit card needed
Reduce support tickets by as much as 80%
Enhance customer satisfaction by creating self-service resources like FAQs, guides, and video tutorials with Chateefy chatbot.
Improve efficiency further by crafting automated chatflows to effectively tackle common customer issues, leading to an up to 80% reduction in support tickets.
Service customers
on their preferred channels
Service them consistently and accurately on one platform.
Support social media users
Connect with your customers on popular social channels i.e., Facebook, Instagram, WhatsApp, and Telegram.
Engage website visitors
Engage with visitors to your website by adding a WebChat widget in less than 3 minutes.
Consistent service level
Maintain a high level of service consistency to create a positive brand perception among customers.
Provide multilingual
option
Strengthen rapport and comprehension by creating chatbots that engage in your customers’ preferred languages.
Ready-to-use templates
Save the hassle of building chatbots from scratch. Chateefy offers ready-to-use templates that you can set up in just a few minutes.
Ecommerce bot
Ideal for ecommerce websites and online sellers.
Customer service bot
Supercharge your customer support team today!
Lead generation bot
Strengthen your sales funnel with our lead gen bot.
Recruitment bot
Simplify the hiring process with our recruitment bot.